Email, phone, WhatsApp, or walk into our office. Median reply time this year is 2 hours 14 minutes. Night arrivals get a direct line.
Multilingual team, no consultation fee, and a human on every line.
Carrer de Pau Claris, 150
08009 Barcelona
By appointment, Mon–Fri 10:00 – 18:00
We'll be back with options within a day. The more detail you share, the sharper our suggestions.
Current guests only — anything that can't wait.
+34 600 123 456
Median reply time this year is 2 hours 14 minutes. Urgent inquiries get prioritised and usually come back inside the hour during business hours. Call us if you need an immediate answer.
English, Spanish, Catalan, French, German, Italian and Portuguese. Mention a preference and we'll match you with the right person.
Appointment preferred so we can give you our full attention — but same-day appointments are usually available. Call or email ahead.
No. Advice is free. We're only paid when you book an apartment, a hotel, or a transfer. No hidden charges, no "finder's fee."
Current guests have the 24/7 emergency hotline. General inquiries sent overnight are answered first thing the following business day.
Form, email, or phone. We send you options, you pick one, we send a secure payment link and the contract. Keys and welcome walkthrough happen in person.
Our office is on Carrer de Pau Claris, a two-minute walk from the Passeig de Gràcia hub. Easy to reach by every transport mode in the city.
Passeig de Gràcia (L2, L3, L4) — 5 minutes. Girona (L4) — 3 minutes.
Lines 7, 22, 24, 39, V15 stop at Pau Claris – Diputació, right outside.
Bicing station at Pau Claris – Consell de Cent, 50 metres away. Street racks at the door.
Fast replies during business hours.
+34 932 373 333
Accommodation, transfers, or just a few recommendations — we're ready whenever you are.