Barcelona city at golden hour
Say hola

Let's plan the stay.

Email, phone, WhatsApp, or walk into our office. Median reply time this year is 2 hours 14 minutes. Night arrivals get a direct line.

Three ways in

However suits you.

Multilingual team, no consultation fee, and a human on every line.

Email us

[email protected]

Replies within 24 hours — usually much faster.

Urgent: [email protected]

Call us

+34 932 373 333

Mon–Fri 9:00 – 20:00
Sat–Sun 10:00 – 18:00 (CET)

Visit the office

Carrer de Pau Claris, 150
08009 Barcelona

By appointment, Mon–Fri 10:00 – 18:00

Message form

Tell us a bit about your trip.

We'll be back with options within a day. The more detail you share, the sharper our suggestions.

We reply within 24 hours. By sending you accept our privacy policy.

Specialised contacts

For the specific questions.

Business & partnerships

Corporate housing, bulk bookings, partnership proposals.

[email protected]

Property owners

Have a Barcelona apartment or hotel? Learn about listing with us.

[email protected]

Press & media

Interviews, press trips, image requests.

[email protected]

24/7 emergency

Current guests only — anything that can't wait.

+34 600 123 456

FAQ

Questions we get before you ask them.

How quickly will I hear back?

Median reply time this year is 2 hours 14 minutes. Urgent inquiries get prioritised and usually come back inside the hour during business hours. Call us if you need an immediate answer.

Which languages does your team speak?

English, Spanish, Catalan, French, German, Italian and Portuguese. Mention a preference and we'll match you with the right person.

Can I just walk into the office?

Appointment preferred so we can give you our full attention — but same-day appointments are usually available. Call or email ahead.

Is there a consultation fee?

No. Advice is free. We're only paid when you book an apartment, a hotel, or a transfer. No hidden charges, no "finder's fee."

What if I need help outside office hours?

Current guests have the 24/7 emergency hotline. General inquiries sent overnight are answered first thing the following business day.

How do I actually book?

Form, email, or phone. We send you options, you pick one, we send a secure payment link and the contract. Keys and welcome walkthrough happen in person.

Finding us

Right in the middle of Eixample.

Our office is on Carrer de Pau Claris, a two-minute walk from the Passeig de Gràcia hub. Easy to reach by every transport mode in the city.

By metro

Passeig de Gràcia (L2, L3, L4) — 5 minutes. Girona (L4) — 3 minutes.

By bus

Lines 7, 22, 24, 39, V15 stop at Pau Claris – Diputació, right outside.

By bike

Bicing station at Pau Claris – Consell de Cent, 50 metres away. Street racks at the door.

Keep in touch

Where we hang out online.

WhatsApp

Fast replies during business hours.

+34 932 373 333

LinkedIn

Market updates and company news.

Way2Barcelona

Instagram

Daily postcards from the city.

@way2barcelona

Newsletter

Monthly: new listings, insider tips, nothing filler.

Subscribe

Shall we start?

Accommodation, transfers, or just a few recommendations — we're ready whenever you are.